FAQ

Questions, answered.

How does SnagRid find cheaper trips?

We test 100–300 permutations of your trip — different city orders, date windows, nearby airports, airline pairings, and hotel-night splits — and rank the survivors by total cost against your rules.

How is this different from Kayak or Google Flights?

Those tools search the exact trip you typed. SnagRid searches the trips you almost typed — the ones you'd never search manually because there are too many to try.

How does the refund guarantee work?

Upload a screenshot of the baseline price you already found. If our winning itinerary doesn't beat it by more than your search fee, the fee is refunded automatically.

What's the difference between Smart Search and Deep Search?

Smart Search handles 1–2 destinations with small date flex. Deep Search handles 3+ destinations, flexible city order, kosher/Shabbos rules, hotel pairing, and ships backup routes.

Do you book the tickets for me?

No. SnagRid is a search and comparison tool. We hand you the booking order and the direct provider links — you book on the providers' sites.

Can I use SnagRid for kosher/Shabbos-aware travel?

Yes. 'No travel on Shabbos' becomes a locked rule. We add buffer time before candle lighting in arrival cities and route around Shabbos-blocked legs entirely.

Is my data private?

Trip text is processed for the search and stored only to support refunds and re-search. We don't sell it, and you can delete your search history any time.

What APIs do you use?

We aggregate live availability from major flight and hotel providers. Free Preview uses cached data; paid tiers hit live pricing where it matters.

What if a price changes while I'm booking?

Add Priority Re-Search Support and we re-run remaining combinations around what you've already booked, so the rest of the trip stays optimal.

How do I cancel?

There's nothing to cancel — SnagRid is pay-per-search. No subscription, no auto-renew.